We started The Gentleman’s Smith in September 2016. Since then, we’ve served heaps of awesome customers. Here are a few of their comments.
Awesome customer service! I absolutely love my ring, in not a Ring/ jewellery person but the ring is so comfortable I don’t even notice im wearing it.
The box the ring came in is awesome we used it to carry our rings on the big day!
Thanks again GS I will recommend you to all of my mates getting married in the future
-- Brad W
8 December 2019
Really happy with the rings and the customer service. I never post to say ‘thank you’ but thought it only fair given how the GS team so easily arranged a ring swap when I bought a size too big. Well done!
-- Michael P
27 October 2019
I was lucky, I knew exactly what I wanted but didn’t know where to get it. Facebook was listening and showed me The Gentleman’s Smith. Their process is simple and clever and the results were perfect. If you are looking for something that isn’t your typical gold band, if tungsten or titanium is a better fit for you this is the spot.
-- Ian Q
23 July 2019
Great product I have a Titanium Ring and have recently upgraded to the tungsten (the tungsten is a new product and was not available when I ordered the titanium). I had originally ordered the wrong size and the customer service was just extraordinary and couldn’t be more understating and helpful!
-- Jack P
10 June 2019
Can’t fault the ring at all. Quick delivery, great and useful packaging (pocket case), and most importantly the Titanium ring is great. Light, great colour, fit perfectly and nicely brushed.
-- Chris B
1 June 2019
Prompt service, ring sizer works and the ring is a great design and comfortable to wear.
-- Robert E L
23 May 2019
Amazing service, i left specific and different instructions for the delivery of the sizing kit and the ring and they followed each of these to the letter. The ring, when it arrived quickly, was absolutely perfect and the box it came in was beautiful. The ring isa perfect fit for my partner and is exactly what he wanted.
-- Sophie G
19 April 2019
Easy as pie and even the most unorganised bloke can’t stuff this one up.
-- Ben C
20 March 2019
Fantastic ring, fantastic service!!
It took several attempts for us to find the perfect size ring, but the team at The Gentleman’s Smith were so helpful and happy to send out replacements – absolutely nothing was a bother.
My partner and I could not be happier with the box, the ring, and the service this company provided us – we plan on recommending them to all our family and friends.
Thank you Gentleman’s Smith – you are awesome!!
-- Tammy R
20 February 2019
Highly recommend! Such an easy service and the team were really helpful, quick and easy to deal with when we didn’t get the sizing quite right. Love the final product and the simplicity of what these guys offer.
-- Charlotte
11 February 2019
This is the best thing since sliced bread!!!… such a great product! The customer service was so good and absolutely stress free!… what more could you ask for when planning a wedding. There should be more of it!
Thank you.
-- Nicole J
11 February 2019
Amazing looking ring! Very fast delivery and excellent customer service. I wasn’t too sure on how the ring would look on my finger but I’m so happy with it! The really do have the perfect design. Would recommend to everyone who wants a simple but stylish and very strong wedding band. The process and guarantees mean that you have nothing to lose when purchasing this ring. Support the small Aussie guys that actually care about you as a customer!
-- Ondre L
11 February 2019
My ring just arrived. Bit sketchy buying without seeing it. But am stoked with it. Better then the rings we looked at in the shops. So easy to deal with. Which is what blokes like me and most want. Would 100% recommend!
-- Jake B
4 February 2019
Wow. These guys just get it RIGHT. We went in to 2 different jewellery stores and the girls behind the counter tried to sell my fiance stupidly expensive rings that just were not him! Then I happened to find Gentleman’s Smith online. Simple. Straightforward. Quick. Painless. Perfect! Thank you for being so awesome and making this process so easy!!
-- Cassandra S
17 January 2019
From ordering the ring, right through to when I stuffed up the sizing and had to get them to help me out again with that, these guys and girls are absolutely killing it! I have contacted them numerous times to ask questions or needing help through the process and I cannot fault them. They are fun, friendly, helpful and super quick. The ring itself if great quality and the man loves it!
-- Tosha C
7 January 2019
We ordered my fiancé’s ring earlier this year. The team from The Gentleman’s Smith were quick to respond to our order and answer any questions we had.
We had to send the ring back only once to get the right size, and it was all a very quick and simple process. There were clear instructions with the ring and the team also emailed us to see how we were going.
The ring itself is beautiful and fits perfectly. It looks great and the quality is amazing.
I would highly recommend The Gentleman’s Smith to anyone who wants a simple, easy experience and a great quality ring at an even better price.
-- Stephanie H
21 September 2018
Super fast delivery, the guys were so helpful and the ring & ring box are just perfect!
-- Sarah P
8 August 2018
Thank you so much for creating the perfect ring! Your service is outstanding and a quick turn around for delivery. We adore the ring box too! Thanks again
-- Marcia B
12 July 2018
Only ordered my fiancé’s ring last Saturday night. Received the ring sizer a couple of days later and then arrived home from work yesterday with a card in the letterbox to pick up a registered letter.
Picked the ring up this morning and it is exactly what we wanted! Sizing is PERFECT and my fiancé is super happy with the ring.
I love the wooden box they send it in and will be using it to carry our rings on our big day!
Could not recommend The Gentleman’s Smith more to our friends in the future!
Thank you so much for taking the stress out of shopping for his wedding band!
-- Emma L
7 April 2018
Probably the best customer service I’ve received, ever!
I ordered the wrong size just days away from our wedding so these guys sent out 2 replacement rings (half size and full size difference) to ensure I’d have the correct size for my wedding. Awesome and affordable rings, highly recommended.
-- Bindy D
28 March 2018
I should have written this ages ago, sorry guys! First class customer service from one very happy bride! We ordered one each and I love mine as its so practical for work. Thanks so so much!
-- Kas L
4 February 2018
Incredible service! Was super easy to order and even when my fiancé ring size wasn’t spot on, they sent 2 additional rings to ensure it was a perfect fit. The ring itself is flawless and exactly what was advertised. Would definitely recommend!
-- Emma J J
9 January 2018
Arrived very quickly and fit correctly. Can not recommend high enough. Thanks
-- Jace M
12 December 2017
We ordered a ring from my gentleman smith for my husband for his wedding band. The customer service was exceptional ! Thank u he loves his wedding ring
-- Sarah D
26 November 2017
Excellent service and easy to deal with.
-- Dan F
12 November 2017
Super fast and so easy! Just what we needed.
-- Emily J S
10 November 2017
Exceptional rings, & OUTSTANDING service from Alice & the team…
-- Rhys M
7 September 2017
What fantastic service! My husband had his finger measured at a jewellery shop and when we ordered his ring we let them know the size. His ring came and it was too big. We contacted Gentlemen’s Smith and told them, they sent out two smaller rings at no charge with a return envelope and said to return the two that didn’t fit! How fantastic, no stress and the ring is perfect! Loved the wooden box it came in. Perfect for carrying our rings on the big day. Thanks guys!
-- Kady L
4 September 2017
Excellent service, product exactly as advertised.
When the ring sizer was originally sent, there was a small hiccup with the post – it either was not delivered at all or misplaced by a coworker at the office I had it delivered to. Regardless, TGS was quick to send another via registered post, arriving only a couple days later. Email responses were quick, professional and helpful.
The product itself fits perfectly, looks great, and the box it came in will be perfect for holding our rings on the day.
As a person who handles customer care as a profession, it’s always refreshing to receive excellent service. TGS delivered on all fronts and I wouldn’t hesitate to recommend their product to anyone.
Cheers!
-- Tony P
19 August 2017
Seamless! Luckily I knew my ring size. Placed my order on the 19th July, Shipped on the 28th July, Received on the 31st July (next business day). Very very impressed with the ring. Thank you. The box is awesome.
-- Adam D
31 July 2017
Received our ring today. Very efficient and prompt service!!! Very happy
-- Sam O
17 July 2017
They are great! Prompt and enthusiastic! Love it!!!
-- Thomas S
9 June 2017
What a great idea! We love the wedding band so much. It was so quick to receive and such a very easy process. The guys behind the company were so friendly and accommodating. We definitely reccommend them!
-- Jaymie-Lee G
3 June 2017
So impressed with how quickly our ring arrived and the quality! Before we found you we went to many jewellery shops and nothing was catching his eye, i came across you guys and partner loved the ring, i have to say the product is even better in person ! We love that you get a beautiful wooden box to, we will be using it as our ring box on our special day. Thank you!
-- Jake & Charne
28 May 2017
What an exceptional product, not only that but their service before and after has been incredible. They are prompt, friendly and the have a great sense of humour.
I thought I had lost my ring only 2 months after being married and they were ready to do whatever it would take to help me get a new one asap and they were even ready to change size or help me in any other way they could.
If this wasn’t a product you would only need to buy once I would buy these all the time for the quality and the service.
Thank you especially to Matt for his ongoing help.
-- Lewis G
28 May 2017
Love this concept and the product is awesome. So easy and fast. Highly recommended
-- Sarah K
28 May 2017
Was massively unsure of what ring size i was so the boys sent me a cable tie like ring sizer. followed the instructions and got my ring yesterday amazingly fast turn around. these guys are genuine legends.
ps its a perfect fit!
-- Aaron F
28 May 2017
Got a ring from these guys and loved it! Because I’m a man not a rocket scientist I chose the wrong size – but the lads sent me the right size immediately with a return slip for the first ring. SO SIMPLE. Really thankful to them for making my ring choice easy – and fun! They are pretty hilarious to chat to. Cheers Gentleman Smith!
-- Lachlan N
28 May 2017
Got my ring today! Perfect fit, hassle free service and amazingly handy ring box! You Gentleman are worthy of a 5 star review!
-- Ryan B
28 May 2017
Had myself sized before ordering. My ring arrived in a magnificent wooden box. It fit and it looks amazing. These guys know what they are doing for sure.
Even offered to try a different size if I’d stuffed it and got the wrong size.. luckily I didn’t need to. 10/10 would recommend!
-- Matthew M
28 May 2017
We received the ring and are both so impressed with the quality and service! The box is brilliant and the ring itself is perfect, simple. Thank you!
-- Ellie B
27 May 2017
Easiest part of planning our wedding was getting this ring… guys we’re super helpful and everything was exactly as stated on the website, thanks for starting this service guys.. such a simple idea yet so effective.
-- Jordie F
19 March 2017
Such an awesome idea and even better service. Thanks so much!
-- Billie B
19 March 2017
Got my ring and box in the mail today. Stoked with it. Thanks guys.
-- Daniel C
8 March 2017
Hey guys! Just receive my replacement ring, thanks so much. Just wanna say how impressed I am by the whole gig. Being a businessman myself I can appreciate the brilliance and simplicity that has gone into this operation. Loving the ring, loving the service, keep up the good work
-- Jamie D S
28 February 2017
Hi guys, just dropping a line to say how happy I was with the whole buying process from the Gentleman’s Smith. Super easy to deal with, timely in communication as well as delivery. Getting married this coming Sunday, and as awesome as your ring box is, I thought it could use a little personalisation. Thanks for all your help, one step left!
-- Sam S
27 February 2017
Hello,
I just want to say that I am very impressed with your service and the ring is perfect. The regular updates on what process they were up to was very comforting. I will certainly be referring you on to any man looking for his wedding ring!
Cheers guys, the whole experience has been fantastic.
-- Jess and Nigel
22 February 2017
Thanks for the great customer support and quick turnaround in getting the ring. With a wedding just around the corner the sizer was sent express post and we were able to get the order in straight away a couple of days later we received the ring and it was just what Hubby was looking for.. stylish, rounded edges, flat enough not to get caught on things and able to be worn all the time.
-- Bev W
15 February 2017
Just got the ring yesterday, it fits perfectly and my fiance was very pleased. Here’s another job well done!
Thank you so much for your help! Keep up the good work 🙂
-- Elena K
1 February 2017
Thanks to The Gentleman’s Smith team for their outstanding efforts. Getting the right size required a couple of back-and-forths, but the quick response time and patience was really appreciated. A great looking and feeling ring that will be a pleasure to wear for years and years! Cheers!
-- Ruben
21 January 2017
“Matt and the team at Gentleman’s Smith made getting the perfect wedding ring so easy. The design of the ring is awesome and the team were incredibly helpful when it came to resizing the ring to get the perfect fit. Cheers.”
-- Sam J
20 December 2016
Looks great, the size is perfect.
You guys have simplified the process and provided a quality ring.
I’ve been laughing at the jewellers at the cost of similar rings, I still have to get ‘her’ band from them though.
Thanks for saving me some pain!
Warm regards,
Tim
-- Tim M
20 December 2016
“Got my ring in the post, fits great, looks the goods. I’m a happy camper.”
-- Phillip D
20 December 2016
I have nothing but positive praise for Alice and The Gentleman’s Smith team. The process was unbelievably easy and we were able to try on different sizes to get the correct fit. The ring itself is great, we were very impressed when we received it in the mail.
-- Charlotte
20 December 2016
Hi guys, I got my rings and I have to say they are perfect, and this is coming from someone who has researched mens rings.
-- M T
20 December 2016
“The Gentleman’s Smith made getting a ring easy and Manly. I loved the tie down strap for the sizing and the ring was what I wanted, simple, stylish and is quality 👍. It is refreshing to see how quickly they responded when I wanted to change the size. I’ve already recommended it to my mates.”
-- Al van Z
18 December 2016
“Boys got my ring today and it fits like a glove. Thanks so much for the efforts life saver will do my best to get the word out there for The Gentleman’s Smith cheers”
-- Reece B
18 December 2016
“Hi, I just wanted to send a quick message to say how impressed I am with the communication from The Gentleman’s Smith! Every step of the way there is an email informing me of where the ring is and what part of the process I’m up to – there’s no guessing, it’s all very clear and I think that’s fantastic! Keep up the good work 🙂 Cheers, Hannah”
-- Hannah C
17 December 2016
“This photo was taken a couple of hours before putting on one of your rings…”
-- James W
17 December 2016
“I just got my ring! So comfortable and light weight! Perfect fit with their sizing kit too! Very happy with the service and the communication was great!”
-- Matt N
16 December 2016
“Got ours! Just waiting for the wedding now.”
-- Frances M
16 December 2016
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